British Columbia Institute of Technology incident

Inbound and outbound email messages may be intermittently delayed when sending through Exchange Online

Minor Vendor's status page →

Resolved after 2 hours 49 minutes, affecting BCIT Employee Email, on April 17, 2024.

investigating Apr 17, 2024, 07:52 PM UTC

We are continuing to investigate this issue.

Started
Apr 17, 2024, 05:38 PM UTC
Resolved
Apr 17, 2024, 08:28 PM UTC
Duration
2h 49m
Detected by Pingoru
Apr 17, 2024, 05:38 PM UTC

Affected components

BCIT Employee Email

Update timeline

  1. investigating Apr 17, 2024, 05:38 PM UTC

    Users report that they can't send or receive messages at all. This issue occurs in all Exchange Online connection methods. This is a nation-wide issue affecting all Outlook Online users in Canada. Microsoft is working on this issue. Sorry for any inconvenience.

  2. investigating Apr 17, 2024, 06:08 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 17, 2024, 07:52 PM UTC

    We are continuing to investigate this issue.

  4. resolved Apr 17, 2024, 08:28 PM UTC

    Service restored

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