Brightly Software incident

Qlik Cloud Service Disruption Impacting AE Analytics

Brightly Software experienced a minor incident on May 5, 2025 affecting Asset Essentials Analytics, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started: May 05, 2025, 04:54 PM UTC
Resolved: May 05, 2025, 05:59 PM UTC
Duration: 1h 5m
Detected by Pingoru: May 05, 2025, 04:54 PM UTC

Affected components

Asset Essentials Analytics

Update timeline

investigating May 05, 2025, 04:54 PM UTC

We are currently experiencing a service interruption with our Analytics platform due to an ongoing outage with our vendor, Qlik Cloud, which is affecting all users in the US region. Our technical teams are engaged with the vendor and will provide updates as soon as new information becomes available.
resolved May 05, 2025, 05:59 PM UTC

This issue has been resolved with our vendor and our Analytics platform is accessible.