Brightly Software experienced a minor incident on May 19, 2025 affecting Asset Essentials, lasting 6h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Asset Essentials
Update timeline
- investigating May 19, 2025, 01:20 PM UTC
Our team is currently investigating an issue where preventive maintenance (PM) work orders may not have run as scheduled this morning in Asset Essentials. Resolving this is a top priority, and we are actively working to identify the root cause and implement a solution. Thank you for your patience.
- resolved May 19, 2025, 07:28 PM UTC
This issue is now resolved and Planned Maintenance (PM) work orders should now be generated. If there are any issues please contact Support at: [email protected]