Brightly Software incident

Asset Essentials- Login Error Message

Minor Resolved View vendor source →

Brightly Software experienced a minor incident on July 24, 2025 affecting Asset Essentials, lasting 3h 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2025, 01:26 PM UTC
Resolved
Jul 24, 2025, 04:56 PM UTC
Duration
3h 29m
Detected by Pingoru
Jul 24, 2025, 01:26 PM UTC

Affected components

Asset Essentials

Update timeline

  1. investigating Jul 24, 2025, 01:26 PM UTC

    Our team is currently investigating an issue with users receiving an error when logging into Asset Essentials. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience! Please contact [email protected] if you have any questions.

  2. resolved Jul 24, 2025, 04:56 PM UTC

    Thank you for your patience! This incident has been resolved. Please contact [email protected] if you have any questions.