Brightly Software experienced a notice incident on June 26, 2026 affecting Asset Essentials, lasting 3h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 26, 2026, 09:16 PM UTC
We are currently experiencing a service disruption due to an outage with our CRM provider. As a result, you may be unable to reach our Brightly Support team through our normal channels. Our team is actively monitoring the situation and will update you as soon as service has been restored. Thank you for your patience, and we apologize for the inconvenience. Please email [email protected], and a member of our team will respond to you as quickly as possible.
- resolved Jun 27, 2026, 12:51 AM UTC
This issue has been resolved and support channels are operational. Thank you for your patience. Please contact [email protected] if you have any questions.