Brightly Software incident

TheWorxHub - Move History Will Not Load - 500 Error

Minor Resolved View vendor source →

Brightly Software experienced a minor incident on August 14, 2025 affecting TheWorxHub - Senior Living USA, lasting 21h 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2025, 03:37 PM UTC
Resolved
Aug 15, 2025, 01:08 PM UTC
Duration
21h 30m
Detected by Pingoru
Aug 14, 2025, 03:37 PM UTC

Affected components

TheWorxHub - Senior Living USA

Update timeline

  1. investigating Aug 14, 2025, 03:37 PM UTC

    Our team is currently investigating a 500 Error on the Move History Panel within TheWorxHub. This is being investigated as our top priority and we will work to have a resolution out as quickly as possible. Thank you for your patience!

  2. resolved Aug 15, 2025, 01:08 PM UTC

    This incident has been resolved.