Brightly Software experienced a minor incident on January 20, 2026 affecting TheWorxHub - Senior Living USA, lasting 1h 46m. The incident has been resolved; the full update timeline is below.
Affected components
TheWorxHub - Senior Living USA
Update timeline
- investigating Jan 20, 2026, 07:28 PM UTC
Our team is currently investigating latency in TheWorxHub for Senior Living clients This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact [email protected] if you have any questions.
- investigating Jan 20, 2026, 09:14 PM UTC
We are continuing to investigate this issue.
- resolved Jan 20, 2026, 09:14 PM UTC
This incident has been resolved.