Ongoing since 10:44 PM UTC, affecting Money movement: card authorization.
We are aware that some customers may be experiencing declined payments when using their Brex cards at OpenAI. We are working directly with OpenAI and Mastercard to investigate and resolve the issue. We will provide updates as more information becomes available.
Affected components
Money movement: card authorization
Update timeline
- investigating Nov 06, 2026, 10:44 PM UTC
We are aware that some customers may be experiencing declined payments when using their Brex cards at OpenAI. We are working directly with OpenAI and Mastercard to investigate and resolve the issue. We will provide updates as more information becomes available.
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