Brex incident

Unable to deliver SMS to some French phone numbers

Major Ongoing View vendor source →

Brex is currently experiencing a major incident, which began 1d ago. The vendor's full update timeline is below.

Started
Oct 20, 2026, 03:55 PM UTC
Resolved
Ongoing
Duration
● 1d 1h
Detected by Pingoru
Oct 20, 2026, 03:55 PM UTC

Update timeline

  1. investigating Oct 20, 2026, 03:55 PM UTC

    We are currently investigating an issue with our SMS deliverability in France. We are currently unable to send SMS to phone numbers registered with the cell carrier Orange. We are actively working with our partners at Twilio to resolve the issue. In the meantime, affected users may be unable to receive SMS for 2FA, card authorizations, and other account-related notifications.