Breeze Church Management incident

Issues with emails not being delivered

Minor Resolved View vendor source →

Breeze Church Management experienced a minor incident on July 17, 2025 affecting Site and Email Service, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2025, 08:46 PM UTC
Resolved
Jul 17, 2025, 09:39 PM UTC
Duration
52m
Detected by Pingoru
Jul 17, 2025, 08:46 PM UTC

Affected components

SiteEmail Service

Update timeline

  1. investigating Jul 17, 2025, 08:46 PM UTC

    Our teams are investigating reports of emails not sending through as expected. Initial indications are system generated emails are the most affected. We'll provide additional updates soon

  2. identified Jul 17, 2025, 09:08 PM UTC

    Our teams have identified the source of the issue and are working to resolve

  3. identified Jul 17, 2025, 09:24 PM UTC

    Our Engineering team is preparing to deploy a fix for this issue.

  4. resolved Jul 17, 2025, 09:39 PM UTC

    This issue has been fully resolved for our teams and we are seeing these emails send through as expected.