Breeze Church Management experienced a minor incident on October 30, 2025 affecting Database and Email Service, lasting 1h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 30, 2025, 07:14 PM UTC
We've identified that emails scheduled outside of People Beta (Tags, Legacy People, Giving Reports, etc) are not scheduling or sending as expected. Our team is engaged and working on the issue. Emails scheduled through People Beta through the new email modals (Basic / Design) are working as expected, and emails sent now through legacy modals are also working as expected. Reports of similar issues regarding texting are being further investigated
- monitoring Oct 30, 2025, 08:02 PM UTC
We have implemented a fix for the scheduling of emails outside of People Beta (Tags, Legacy People, Giving Reports, etc) and can confirm it's working as expected now.
- resolved Oct 30, 2025, 09:09 PM UTC
We're happy to say that this is confirmed to be resolved and there are no lingering issues with scheduling emails.