Breeze Church Management incident

Breeze Giving customers were charged a stripe_fee

Minor Resolved View vendor source →

Breeze Church Management experienced a minor incident on January 12, 2026 affecting Transaction Processing, lasting 7d 5h. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2026, 02:02 PM UTC
Resolved
Jan 19, 2026, 07:41 PM UTC
Duration
7d 5h
Detected by Pingoru
Jan 12, 2026, 02:02 PM UTC

Affected components

Transaction Processing

Update timeline

  1. investigating Jan 12, 2026, 02:02 PM UTC

    We are currently investigating an issue where Breeze Giving customers were charged a stripe_fee recently. Follow along for updates here as we work towards a resolution.

  2. identified Jan 12, 2026, 05:27 PM UTC

    The issue has been identified and we are working with our processor now to correct any charges.

  3. monitoring Jan 13, 2026, 01:10 PM UTC

    A fix has been implemented and incorrect fees should no longer be charging. If you were charged a fee, you will automatically be refunded in the next 4-5 business days. We will continue to monitor the results as the week goes on.

  4. monitoring Jan 19, 2026, 07:40 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jan 19, 2026, 07:41 PM UTC

    This incident has been resolved.