Breeze Church Management incident
Breeze Giving customers were charged a stripe_fee
Resolved after 7 days 5 hours, affecting Transaction Processing, on January 12, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Jan 12, 2026, 02:02 PM UTC
We are currently investigating an issue where Breeze Giving customers were charged a stripe_fee recently. Follow along for updates here as we work towards a resolution.
- identified Jan 12, 2026, 05:27 PM UTC
The issue has been identified and we are working with our processor now to correct any charges.
- monitoring Jan 13, 2026, 01:10 PM UTC
A fix has been implemented and incorrect fees should no longer be charging. If you were charged a fee, you will automatically be refunded in the next 4-5 business days. We will continue to monitor the results as the week goes on.
- monitoring Jan 19, 2026, 07:40 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 19, 2026, 07:41 PM UTC
This incident has been resolved.
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