Breeze Church Management experienced a notice incident on July 24, 2025 affecting Site and Texting Service and 1 more component, lasting 3h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 24, 2025, 02:35 PM UTC
Our teams are aware of an issue where an error is being shown for some attempting to send texts. The root cause is related to numbers that are incorrectly formatted in the profiles. We're also investigating an issue where scheduling texts at a custom time is resulting in an immediate send. We'll provide updates through this page.
- investigating Jul 24, 2025, 03:45 PM UTC
Our Engineering teams are continuing to work to solve the issues regarding texts.
- identified Jul 24, 2025, 04:57 PM UTC
Our teams have resolved the issue where an error is being shown for some attempting to send texts. The root cause was related to numbers that are incorrectly formatted in the profiles. We're are still investigating an issue where scheduling texts at a custom time is resulting in an immediate send. We'll continue to provide updates through this page.
- resolved Jul 24, 2025, 06:26 PM UTC
We’re back! Scheduled texts should be up and running as expected now. Thanks for bearing with us.