Resolved after 2 hours 6 minutes, affecting Texting Service and Shortcode Texting, on March 26, 2024.
Our SMS provider is reporting that messages are sending as expected at this point. Our teams will continue to monitor this to ensure there are no needed actions from our Engineers.
Affected components
Update timeline
- investigating Mar 26, 2024, 12:39 PM UTC
Our teams are aware of an issue affecting SMS delivery (Breeze texting and text giving) due to an issue with our provider, Twilio. We are monitoring their response closely and will update here as needed.
- monitoring Mar 26, 2024, 12:47 PM UTC
Our SMS provider is reporting that they've solved the issue affecting SMS delivery and are seeing improvement. We will continue to monitor this.
- resolved Mar 26, 2024, 02:46 PM UTC
Our SMS provider is reporting that messages are sending as expected at this point. Our teams will continue to monitor this to ensure there are no needed actions from our Engineers.
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