Resolved after 11 hours 29 minutes, affecting Email Service, on April 8, 2024.
We’re back! Breeze Email service should be up and running. Our Email sending provider (SendGrid) has resolved the issue on their end, and all messages from Monday, April 8 have now been sent.
Affected components
Update timeline
- investigating Apr 08, 2024, 07:11 PM UTC
We are investigating issues with email sending through Breeze.
- identified Apr 08, 2024, 08:11 PM UTC
We have identified the root cause of this issue and we believe that the emails will send out, albeit with a delay. We will update this page as we have more information.
- identified Apr 08, 2024, 10:30 PM UTC
This issue is ongoing and we are working with our Email Sending provider (SendGrid) for assistance in resolving this. It is possible that we will not have an update until tomorrow morning.
- resolved Apr 09, 2024, 06:41 AM UTC
We’re back! Breeze Email service should be up and running. Our Email sending provider (SendGrid) has resolved the issue on their end, and all messages from Monday, April 8 have now been sent.
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