Breeze Church Management incident
Issues attempting to load profiles with no photo
Resolved after 5 hours 53 minutes, affecting Site and Database, on September 20, 2024.
While everything is working as expected now, we will keep this incident open for a bit longer as teams monitor.
Affected components
Update timeline
- investigating Sep 20, 2024, 09:49 AM UTC
Our team is aware of an issue affecting the loading of profiles with no photo and we are working to resolve this now.
- identified Sep 20, 2024, 10:58 AM UTC
We have identified the source of the issue and are working on a solution. We can confirm that all people records are present and there is no data missing.
- monitoring Sep 20, 2024, 11:40 AM UTC
We've implemented a fix and these profiles are loading as expected now. We're continuing to monitor this to ensure there are no other troubles.
- monitoring Sep 20, 2024, 11:50 AM UTC
While everything is working as expected now, we will keep this incident open for a bit longer as teams monitor.
- resolved Sep 20, 2024, 03:42 PM UTC
After several hours of additional monitoring we are closing this incident.
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