Breeze Church Management incident
Online Giving showing incorrect stripe_fee
Resolved after 1 day 8 hours, affecting Site, on September 2, 2025.
We've confirmed that the charges are not continuing and are working with our partner to ensure that all are being refunded automatically. We're marking this as resolved and will work directly with any affected customers to ensure this is handled.
Affected components
Update timeline
- identified Sep 02, 2025, 04:19 PM UTC
We're aware that some of our customers using Breeze Giving are seeing a recent "stripe_fee" on their transaction reports. This is an incorrect fee being assessed and we're working with our Giving Processor (Stripe) to ensure this is resolved, and these fees refunded as quickly as possible. Those experiencing this will NOT need to contact our team for verification as we're able to see impact and resolve.
- resolved Sep 04, 2025, 12:33 AM UTC
We've confirmed that the charges are not continuing and are working with our partner to ensure that all are being refunded automatically. We're marking this as resolved and will work directly with any affected customers to ensure this is handled.
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