Breeze Church Management Outage History
Breeze Church Management is up right nowPingoru has recorded 49 incidents for Breeze Church Management: 10 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 3 of 720 (0%) |
| May 2026 | 1 | 1 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 1 | 3 of 744 (0%) |
| August 2026 | 1 | 2 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 587 (0%) |
Incidents, newest first
Minor August 6, 2026 Online Giving Report for Payment Breakdown on August 6th Transfers will not load 1h 35m Transaction Processing
Started Aug 06, 2026, 03:35 PM UTC· resolved Aug 06, 2026, 05:11 PM UTC
- identified Aug 06, 2026, 03:35 PM UTC
We are currently investigating and have identified an issue with our processor where individual payments that make up August 6th's transfer is not loading as expected. This should not be impacting transfers to your bank account, only the reporting of payments that make up that transfer.
- resolved Aug 06, 2026, 05:11 PM UTC
We can confirm that payments are now loading again as expected for August 6th transfers!
Minor July 12, 2026 Issues with Breeze Check In App 3h Site
Started Jul 12, 2026, 01:29 AM UTC· resolved Jul 12, 2026, 04:29 AM UTC
- investigating Jul 12, 2026, 01:29 AM UTC
Our team is investigating an issue affecting the Breeze Check In app where it is not showing Brother Printers as expected. We are handling this as a very urgent issue, and will be making every effort to have this resolved before Sunday Services. Our current encouragement is to disable automatic app updates in the App Store settings. We'll share updates here as we have them.
- identified Jul 12, 2026, 03:08 AM UTC
We’ve identified the issue causing the problem and are working to fix this as quickly as we can. We’ll share another update shortly.
- resolved Jul 12, 2026, 04:29 AM UTC
We’re back! Breeze Check In should be up and running. Thanks for bearing with us.
Minor May 19, 2026 Slow loading pages if you have background checks through MinistrySafe enabled 1h 16m Site
Started May 19, 2026, 03:22 PM UTC· resolved May 19, 2026, 04:39 PM UTC
- identified May 19, 2026, 03:22 PM UTC
We are currently investigating and have identified an issue where customers using MinistrySafe's background checks are finding slow loading people pages and background check modals.
- resolved May 19, 2026, 04:39 PM UTC
The speed issue when loading background check and training modals has been resolved!
Major April 29, 2026 Issues accessing Breeze Accounts 2h 35m Site, Database
Started Apr 29, 2026, 04:32 PM UTC· resolved Apr 29, 2026, 07:07 PM UTC
- investigating Apr 29, 2026, 04:32 PM UTC
We are aware of an issue where some customers are experiencing errors when attempting to access their Breeze account. Our Engineering team is investigating and will we provide an update here soon.
- identified Apr 29, 2026, 05:47 PM UTC
Our team has identified the source of the issue and is working on the fix currently.
- resolved Apr 29, 2026, 07:07 PM UTC
This issue has been resolved and access restored to affected customers.
Major March 10, 2026 Issues with Texts not sending through as expected 2h 16m Site, Texting Service
Started Mar 10, 2026, 06:06 PM UTC· resolved Mar 10, 2026, 08:22 PM UTC
- investigating Mar 10, 2026, 06:06 PM UTC
We're aware of an issue that is affecting the delivery of texts through Breeze. Our Engineering teams are investigating.
- monitoring Mar 10, 2026, 06:59 PM UTC
Our team has resolved the issue affecting texting and we can confirm that texts are sending. We are now working on updating the texts that were supposed to send during this incident to force them to send.
- monitoring Mar 10, 2026, 07:07 PM UTC
All affected texts are now updated to send, however we do expect it to take a bit for them to all process.
- resolved Mar 10, 2026, 08:22 PM UTC
We're happy to report that all pending texts have sent as expected. Thank you for your patience!
Minor February 24, 2026 URLs redirecting to breezechms.com 1h 17m Site, Texting Service
Started Feb 24, 2026, 10:33 PM UTC· resolved Feb 24, 2026, 11:50 PM UTC
- investigating Feb 24, 2026, 10:33 PM UTC
We're investigating an issue where URLs are being redirected to breezechms.com incorrectly.
- resolved Feb 24, 2026, 11:50 PM UTC
Resolved issue and all systems back to normal.
Notice January 25, 2026 SMS Messages are Delayed 2d Texting Service
Started Jan 25, 2026, 05:13 AM UTC· resolved Jan 27, 2026, 06:00 AM UTC
- monitoring Jan 25, 2026, 05:13 AM UTC
We are currently experiencing delays with SMS delivery and are working closely with our providers to resolve the issue as quickly as possible.
- monitoring Jan 25, 2026, 06:02 AM UTC
SMS delivery is improving as we work through the remaining queue, and we expect service to return to normal soon.
- monitoring Jan 25, 2026, 12:47 PM UTC
SMS deliveries are back to normal, though our team remains on standby monitoring performance to ensure everything stays on track.
- monitoring Jan 25, 2026, 04:55 PM UTC
Our Engineering teams are continuing to monitor texting volume through today. At times we are seeing delays in sending of around 20 minutes, however all texts are being sent. We will continue to pay close attention to our queues and will share more updates here as needed.
- resolved Feb 06, 2026, 12:08 PM UTC
This incident has been resolved.
Minor January 12, 2026 Breeze Giving customers were charged a stripe_fee 7d 5h Transaction Processing
Started Jan 12, 2026, 02:02 PM UTC· resolved Jan 19, 2026, 07:41 PM UTC
- investigating Jan 12, 2026, 02:02 PM UTC
We are currently investigating an issue where Breeze Giving customers were charged a stripe_fee recently. Follow along for updates here as we work towards a resolution.
- identified Jan 12, 2026, 05:27 PM UTC
The issue has been identified and we are working with our processor now to correct any charges.
- monitoring Jan 13, 2026, 01:10 PM UTC
A fix has been implemented and incorrect fees should no longer be charging. If you were charged a fee, you will automatically be refunded in the next 4-5 business days. We will continue to monitor the results as the week goes on.
- monitoring Jan 19, 2026, 07:40 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 19, 2026, 07:41 PM UTC
This incident has been resolved.
Minor November 12, 2025 Issues exporting data 43m Site, Database
Started Nov 12, 2025, 07:01 PM UTC· resolved Nov 12, 2025, 07:44 PM UTC
- investigating Nov 12, 2025, 07:01 PM UTC
Our teams are aware of an issue affecting the exporting Directory and Tax Statements. We will provide updates shortly.
- investigating Nov 12, 2025, 07:33 PM UTC
Our Engineering teams have pinpointed the cause of this issue and are working on a fix.
- resolved Nov 12, 2025, 07:44 PM UTC
Our Engineering teams have resolved the issues affecting exporting and things are working as expected!
Minor October 30, 2025 Issues with scheduled emails 1h 55m Database, Email Service
Started Oct 30, 2025, 07:14 PM UTC· resolved Oct 30, 2025, 09:09 PM UTC
- investigating Oct 30, 2025, 07:14 PM UTC
We've identified that emails scheduled outside of People Beta (Tags, Legacy People, Giving Reports, etc) are not scheduling or sending as expected. Our team is engaged and working on the issue. Emails scheduled through People Beta through the new email modals (Basic / Design) are working as expected, and emails sent now through legacy modals are also working as expected. Reports of similar issues regarding texting are being further investigated
- monitoring Oct 30, 2025, 08:02 PM UTC
We have implemented a fix for the scheduling of emails outside of People Beta (Tags, Legacy People, Giving Reports, etc) and can confirm it's working as expected now.
- resolved Oct 30, 2025, 09:09 PM UTC
We're happy to say that this is confirmed to be resolved and there are no lingering issues with scheduling emails.
Minor October 20, 2025 Errors for some customers 7h 15m Site, Texting Service, Email Service, Shortcode Texting
Started Oct 20, 2025, 03:16 PM UTC· resolved Oct 20, 2025, 10:31 PM UTC
- investigating Oct 20, 2025, 03:16 PM UTC
Due to an issue affecting a key system provider, we are aware that some customers are experiencing errors with some functions within Breeze. Customers may experience delayed text or email sends, or other errors across the product. While this is completely external to our products, our Engineering teams are monitoring very closely to mitigate any affects for our customers.
- monitoring Oct 20, 2025, 06:57 PM UTC
Our Engineering teams are continuing to monitor our products and ensure reliability. Our provider is seeing improvement, however they are still reporting issues.
- resolved Oct 20, 2025, 10:31 PM UTC
As our provider has recovered from their issue our teams are confirming that things are working as expected. There will be some tasks that could be delayed for some customers (potentially items like automated emails, texts, etc) however these should be sending through as expected and no action is needed.
Minor September 25, 2025 Issues exporting from People 1h 6m Site, Database
Started Sep 25, 2025, 03:47 PM UTC· resolved Sep 25, 2025, 04:53 PM UTC
- investigating Sep 25, 2025, 03:47 PM UTC
Our teams are aware of an issue affecting the exporting from People. We will provide updates shortly.
- resolved Sep 25, 2025, 04:53 PM UTC
Our Engineering teams have resolved the issues affecting exporting and things are working as expected!
Critical September 23, 2025 Issues accessing Breeze pages, other actions 56m Site, Transaction Processing, Database
Started Sep 23, 2025, 05:47 PM UTC· resolved Sep 23, 2025, 06:43 PM UTC
- investigating Sep 23, 2025, 05:47 PM UTC
We're investigating reports of issues accessing some Breeze pages or performing actions. Our Engineering teams are working on this right now.
- monitoring Sep 23, 2025, 06:18 PM UTC
Our team has resolved the issues that were causing this and we're monitoring to ensure all functions are working as expected
- resolved Sep 23, 2025, 06:43 PM UTC
We're happy to report that things have returned to normal! Please reach out to our teams if you experience any issues or concerns.
Minor September 5, 2025 Online Giving showing incorrect stripe_fee 14d 1h Site
Started Sep 05, 2025, 04:18 PM UTC· resolved Sep 19, 2025, 05:42 PM UTC
- monitoring Sep 05, 2025, 04:18 PM UTC
We've created a new incident here on our Status page as we've seen customers continue to see these charges appear, however there is no action needed from customers. --- We're aware that some of our customers using Breeze Giving are seeing a recent "stripe_fee" on their transaction reports. This is an incorrect fee being assessed and we're working with our Giving Processor (Stripe) to ensure this is resolved, and these fees refunded as quickly as possible. Those experiencing this will NOT need to contact our team for verification as we're able to see impact and resolve.
- resolved Sep 19, 2025, 05:42 PM UTC
This incident has been resolved and refunds for incorrect fees have been processed for affected organizations.
Minor September 4, 2025 Issues with Breeze App 1d 3h Site
Started Sep 04, 2025, 12:52 PM UTC· resolved Sep 05, 2025, 04:14 PM UTC
- investigating Sep 04, 2025, 12:52 PM UTC
We're aware of an issue affecting the Breeze Admin App where it is showing "Something went wrong" for all users.
- investigating Sep 04, 2025, 03:51 PM UTC
We are continuing to investigate this issue.
- identified Sep 04, 2025, 03:53 PM UTC
We’ve identified the issue with the Breeze Admin App and are working on a fix. We’ll share another update shortly.
- identified Sep 04, 2025, 06:13 PM UTC
We’ve identified the fix for the Breeze Admin App and are waiting on approval from the app store. We’ll share another update shortly.
- resolved Sep 05, 2025, 04:14 PM UTC
Our team has been able to resolve the issue with the Breeze app. This did require an update through the App Store so if you are experiencing any issues, please be sure to update to the latest version.
Notice August 20, 2025 Issues with Breeze Admin App 4d 22h Site
Started Aug 20, 2025, 03:05 PM UTC· resolved Aug 25, 2025, 01:46 PM UTC
- investigating Aug 20, 2025, 03:05 PM UTC
Our teams are aware of an issue affecting the loading of the Breeze Admin App. This appears to be an issue with an upstream provider, however we are working to ensure this is resolved as quickly as possible.
- investigating Aug 21, 2025, 12:24 AM UTC
We've confirmed there is an issue with an upstream provider that is causing issues in the Breeze Admin App. We encourage you to use Breeze directly from your device's browser as we continue work to fully resolve this issue.
- monitoring Aug 21, 2025, 06:21 PM UTC
A full resolution is still underway. This issue originated with an upstream provider and while we are currently awaiting approval from the Google Play Store, we are back up and running in the Apple App store. You may experience slightly difference experiences in this version of the app compared to the previous version. We’re monitoring for these differences. We’ll share another update shortly.
- monitoring Aug 23, 2025, 11:32 AM UTC
We have released a new version of the Breeze Admin App in both the Apple App and Google Play stores which resolves this issue for both iOS and Android users. If you are experiencing this please visit the App Store and check for an update. If you are not able to do the update, deleting the app and reinstalling it should also give you the latest version. We will continue to keep this incident updated as we verify full resolution for all users.
- resolved Aug 25, 2025, 01:46 PM UTC
We’re back! Both Breeze admin apps should be up and running for both IOS and Android. Thanks for bearing with us.
Notice August 1, 2025 Investigating Degraded Performance for SMS/Texting 3h 8m Texting Service
Started Aug 01, 2025, 05:54 PM UTC· resolved Aug 01, 2025, 09:02 PM UTC
- investigating Aug 01, 2025, 05:54 PM UTC
We’re noticing slower delivery times with SMS/Texting for some users. We’re investigating the root problem right now. We’ll continue to share updates on our progress as we resolve this issue.
- monitoring Aug 01, 2025, 07:10 PM UTC
SMS/Texting appears to be back up and running. We’re monitoring it closely to verify all issues are fully resolved. We’ll share another update shortly.
- resolved Aug 01, 2025, 09:02 PM UTC
We’re back! SMS/Texting should be up and running. Thanks for bearing with us.
Notice July 24, 2025 Errors sending texts 3h 50m Site, Texting Service, Shortcode Texting
Started Jul 24, 2025, 02:35 PM UTC· resolved Jul 24, 2025, 06:26 PM UTC
- investigating Jul 24, 2025, 02:35 PM UTC
Our teams are aware of an issue where an error is being shown for some attempting to send texts. The root cause is related to numbers that are incorrectly formatted in the profiles. We're also investigating an issue where scheduling texts at a custom time is resulting in an immediate send. We'll provide updates through this page.
- investigating Jul 24, 2025, 03:45 PM UTC
Our Engineering teams are continuing to work to solve the issues regarding texts.
- identified Jul 24, 2025, 04:57 PM UTC
Our teams have resolved the issue where an error is being shown for some attempting to send texts. The root cause was related to numbers that are incorrectly formatted in the profiles. We're are still investigating an issue where scheduling texts at a custom time is resulting in an immediate send. We'll continue to provide updates through this page.
- resolved Jul 24, 2025, 06:26 PM UTC
We’re back! Scheduled texts should be up and running as expected now. Thanks for bearing with us.
Minor July 17, 2025 Issues with emails not being delivered 52m Site, Email Service
Started Jul 17, 2025, 08:46 PM UTC· resolved Jul 17, 2025, 09:39 PM UTC
- investigating Jul 17, 2025, 08:46 PM UTC
Our teams are investigating reports of emails not sending through as expected. Initial indications are system generated emails are the most affected. We'll provide additional updates soon
- identified Jul 17, 2025, 09:08 PM UTC
Our teams have identified the source of the issue and are working to resolve
- identified Jul 17, 2025, 09:24 PM UTC
Our Engineering team is preparing to deploy a fix for this issue.
- resolved Jul 17, 2025, 09:39 PM UTC
This issue has been fully resolved for our teams and we are seeing these emails send through as expected.
Minor June 24, 2025 Issues loading Breeze Calendars 12m Database
Started Jun 24, 2025, 09:40 PM UTC· resolved Jun 24, 2025, 09:53 PM UTC
- investigating Jun 24, 2025, 09:40 PM UTC
Our Engineering teams are aware of an issue where Breeze Calendars are not loading as expected. A temporary workaround is manually selecting the calendar when you visit Events, and we will provide updates here.
- resolved Jun 24, 2025, 09:53 PM UTC
Our team has resolved this issue and have confirmed that calendars are loading as expected in accounts.
Major May 20, 2025 Issues sending texts through Breeze 1h 49m Site, Texting Service, Shortcode Texting
Started May 20, 2025, 06:56 PM UTC· resolved May 20, 2025, 08:46 PM UTC
- investigating May 20, 2025, 06:56 PM UTC
Our team is aware of an issue when sending texts through Breeze. We're investigating and will update here.
- investigating May 20, 2025, 07:21 PM UTC
We are seeing that texting through pages such as tags or outside of the people beta is not working, however texting from inside of the People beta page is working as expected.
- identified May 20, 2025, 07:52 PM UTC
We've identified the source of the issue and we're working on a solution.
- resolved May 20, 2025, 08:46 PM UTC
Our Engineering teams have been able to confirm the resolution of this issue and that texting is working as expected now. Thank you for your patience!
Minor April 25, 2025 Issues viewing Breeze email history 39d 5h Site, Transaction Processing, Song Select, Database and 4 more
Started Apr 25, 2025, 12:17 PM UTC· resolved Jun 03, 2025, 06:12 PM UTC
- investigating Apr 25, 2025, 12:17 PM UTC
We are currently investigating an issue that is affecting loading Breeze pages. We will be sharing additional updates here as available.
- monitoring Apr 25, 2025, 12:32 PM UTC
We have identified the root cause and have found Breeze pages are loading as expected again. We will continue to monitor the results throughout the day. We are also continuing to closely monitor incidents where emails have sent multiple times.
- monitoring Apr 25, 2025, 02:11 PM UTC
While we are continuing to monitor the stability of Breeze pages today, our team is aware that some Breeze emails have been delivering multiple times over the past 24 hours. While we are monitoring the resolution, it is likely that today's sent or scheduled emails could be potentially delayed to send.
- monitoring Apr 26, 2025, 02:52 AM UTC
Our emails are sending and functional at normal levels once more. While we are continuing to monitor the stability of Breeze pages today, our team is aware of the Email History only showing the last 30 days of sends. We are working to bring those back into your views.
- monitoring Apr 29, 2025, 10:10 PM UTC
Our teams have continued to work on resolving the visibility of historical email sends as well as the correct deliverability reports for current emails. Currently the last 32 days of email history is present, and emails sent starting Friday will show a "pending" status although they were successfully sent.
- monitoring Apr 30, 2025, 10:05 AM UTC
During overnight work our Engineering teams were able to solve the issues causing the "pending" status to show incorrectly for delivered emails and we are seeing this status reflect as expected for emails sent on Tuesday. Due to the nature of the issue, the status for emails sent Friday through Monday could continue to show the "pending" status incorrectly. Our teams are continuing to do further work to return visibility of historical email history beyond the last 30 days.
- resolved Jun 06, 2025, 06:12 PM UTC
The history of emails delivered has been restored to all accounts. While there is a bit more work for Engineering to restore visibility to the email content, the delivery details are present.
Major April 18, 2025 Slowness in loading pages in Breeze 37m Site, Database
Started Apr 18, 2025, 08:29 PM UTC· resolved Apr 18, 2025, 09:07 PM UTC
- investigating Apr 18, 2025, 08:29 PM UTC
We are investigating an issue where pages are being slow to load in Breeze.
- monitoring Apr 18, 2025, 08:52 PM UTC
We're seeing significant improvement, however our team is continuing to monitor.
- resolved Apr 18, 2025, 09:07 PM UTC
We have identified that the issue is related to an error with a third party service provider. This has been solved and we'll continue to monitor page response times and performance through the weekend.
Minor April 17, 2025 Issues with Automated Volunteer Reminders 3h 37m Site, Database
Started Apr 17, 2025, 11:30 PM UTC· resolved Apr 18, 2025, 03:07 AM UTC
- investigating Apr 17, 2025, 11:30 PM UTC
Our various teams are currently investigating reports of volunteer reminders not being sent at the end of this week. We will be sharing additional updates here.
- investigating Apr 18, 2025, 12:41 AM UTC
While our teams are continuing to investigate this, we are also reviewing the options to resend volunteer reminders that should have sent yesterday or today.
- identified Apr 18, 2025, 02:16 AM UTC
We've identified the cause of the issue and are working on the resolution.
- monitoring Apr 18, 2025, 02:49 AM UTC
Our teams have released a fix and we're seeing that volunteer reminders are sending through as expected now.
- resolved Apr 18, 2025, 03:07 AM UTC
Our teams have confirmed that this is resolved and reminders scheduled to send are being queued now. If for some reason you see that your reminders have not sent as expected in the next 8 hours, it is safe to manually send. Thank you for allowing us to serve you, and we're sorry for the troubles caused.
Minor March 26, 2025 Issues with form fields not showing on mobile 39m Site
Started Mar 26, 2025, 08:56 PM UTC· resolved Mar 26, 2025, 09:36 PM UTC
- investigating Mar 26, 2025, 08:56 PM UTC
Our teams are aware of an issue occurring that is preventing all form fields to show when on mobile. Our Engineering teams are currently investigating this.
- identified Mar 26, 2025, 09:08 PM UTC
We have identified the source of this issue and are working to release a fix now.
- resolved Mar 26, 2025, 09:36 PM UTC
We’re happy to report this is fully solved and all form fields are showing as expected on mobile devices.