Resolved after 1 day 4 hours, affecting Reporting, on November 2, 2023.
The issue of missing graphics, including trend lines, in our reports, has been successfully resolved. All graphics, including those in the Micro Training Report, are now displaying correctly, marking the full resolution of this issue. We appreciate your patience as we diligently worked to address this matter.
Affected components
Update timeline
- investigating Nov 02, 2023, 02:29 PM UTC
An issue has been identified where reports are failing to display graphics, including trend lines. Our team is actively investigating this matter and will provide updates on our progress as we work to resolve it.
- identified Nov 02, 2023, 03:02 PM UTC
We have pinpointed the issue causing graphics to be absent in our reports and are actively working on a fix.
- monitoring Nov 02, 2023, 07:37 PM UTC
We have identified the necessary fix to restore graphics in our reports and are presently in the testing phase.
- monitoring Nov 02, 2023, 09:26 PM UTC
We have successfully implemented the fix to address the issue of missing graphics, including trend lines, in our reports. Currently, all graphics are displaying correctly, with the exception of the Micro Training Report, which is still in progress. We'll provide an update as soon as graphics are fully restored in that report, completing the resolution of this issue.
- resolved Nov 03, 2023, 06:55 PM UTC
The issue of missing graphics, including trend lines, in our reports, has been successfully resolved. All graphics, including those in the Micro Training Report, are now displaying correctly, marking the full resolution of this issue. We appreciate your patience as we diligently worked to address this matter.
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