Resolved after 1 day 4 hours, affecting Training, on November 8, 2023.
Following a comprehensive investigation, we have determined that the buffering issue experienced during the Annual Training video playback was not attributed to our platform but rather our Content Delivery Network. We are pleased to report that, after extensive testing, the issue is no longer being experienced or reported. Users can now expect uninterrupted video playback. Thank you for your patience as we investigated this issue.
Affected components
Update timeline
- investigating Nov 08, 2023, 05:01 PM UTC
We have received reports that a small number of users have encountered sporadic interruptions in the Annual Training video playback. The interruptions occurred within the first few minutes of the video. Our team is actively investigating this issue, and we will share further details as soon as they are available.
- investigating Nov 08, 2023, 10:40 PM UTC
We are continuing to investigate this issue.
- resolved Nov 09, 2023, 09:01 PM UTC
Following a comprehensive investigation, we have determined that the buffering issue experienced during the Annual Training video playback was not attributed to our platform but rather our Content Delivery Network. We are pleased to report that, after extensive testing, the issue is no longer being experienced or reported. Users can now expect uninterrupted video playback. Thank you for your patience as we investigated this issue.
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