Breach Secure Now! incident

Microsoft Single Sign-On Issue

Resolved after 6 days 2 hours, affecting Portal Login, on October 15, 2024.

resolved Oct 21, 2024, 09:47 PM UTC

The issue with Microsoft Single Sign-On (SSO) has been resolved. We appreciate your patience and support as we addressed this matter.

Started
Oct 15, 2024, 07:02 PM UTC
Resolved
Oct 21, 2024, 09:47 PM UTC
Duration
6d 2h
Detected by Pingoru
Oct 15, 2024, 07:02 PM UTC

Affected components

Portal Login

Update timeline

  1. identified Oct 15, 2024, 07:02 PM UTC

    We have identified an issue with the Microsoft Single Sign-On (SSO) setup in the portal. Users are receiving an error message when redirected back to the portal after successfully logging into Microsoft. Our team is currently testing a fix for the issue. We will share further details as soon as they are available.

  2. monitoring Oct 16, 2024, 02:14 PM UTC

    A fix for the Microsoft Single Sign-On (SSO) issue has been deployed. Further testing for final verification is being completed. Thank you for your patience and support.

  3. resolved Oct 21, 2024, 09:47 PM UTC

    The issue with Microsoft Single Sign-On (SSO) has been resolved. We appreciate your patience and support as we addressed this matter.

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