Braze incident

WhatsApp Degraded Performance

Braze is currently experiencing a minor incident affecting WhatsApp, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 12, 2026, 02:58 PM UTC
Resolved
Ongoing
Duration
● 2h 58m
Detected by Pingoru
Jun 12, 2026, 02:58 PM UTC

Affected components

WhatsApp

Update timeline

  1. identified Jun 12, 2026, 02:58 PM UTC

    Meta, a third-party, is currently experiencing an issue impacting WhatsApp services. During this time, WhatsApp messages may experience latency. Campaign and Canvas creation or modification may experience errors and latency when utilizing WhatsApp templates. Audience sync to Facebook may also experience errors and latency during this period.

  2. monitoring Jun 12, 2026, 04:52 PM UTC

    Meta's services appear to be stabilizing. We are continuing to monitor the situation and will provide a further update once full service has been restored.