Braze incident

US02 Dashboard and SDK Errors

Notice Resolved View vendor source →

Braze experienced a notice incident on November 18, 2025 affecting Dashboard and SDK Data Collection, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 10:24 PM UTC
Resolved
Nov 18, 2025, 10:35 PM UTC
Duration
11m
Detected by Pingoru
Nov 18, 2025, 10:24 PM UTC

Affected components

DashboardSDK Data Collection

Update timeline

  1. monitoring Nov 18, 2025, 10:24 PM UTC

    Starting at 16:55 ET Braze Engineers identified an issue impacting the US02 Dashboard and SDK. At 17:18 ET Engineers implemented a fix and services have returned to normal operation. Engineers are continuing to monitor service stability.

  2. resolved Nov 18, 2025, 10:35 PM UTC

    The US02 Dashboard and SDK have remained stable since 17:18 ET. We can confirm the incident is resolved.