Affected components
Dashboard
Update timeline
- investigating Mar 20, 2026, 06:25 PM UTC
Braze Engineers are investigating an issue affecting users' ability to reach the Braze Dashboard for the US07 Cluster, starting around 13:41 EST. At this time, no other services are impacted, and messaging sending is not impacted. Engineers are actively working to restore service.
- monitoring Mar 20, 2026, 07:19 PM UTC
As of 15:12 ET, Braze engineers have implemented a fix and are continuing to monitor service health for improvement.
- resolved Mar 20, 2026, 07:29 PM UTC
No further issues have been experienced, and all services are operating normally. The incident is now resolved.
Looking to track Braze downtime and outages?
Pingoru polls Braze's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Braze reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Braze alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring Braze for free
5 free monitors · No credit card required