BrandShelter incident

Monitoring reports missing data on 28th May

Notice Resolved View vendor source →

BrandShelter experienced a notice incident on May 29, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 10:49 AM UTC
Resolved
May 28, 2026, 10:30 PM UTC
Duration
Detected by Pingoru
May 29, 2026, 10:49 AM UTC

Update timeline

  1. resolved May 29, 2026, 10:49 AM UTC

    If you subscribe to Daily or Weekly Monitoring Reports, some data for May 28 will be missing. Future reports will include the recovered data. We experienced an unstable connection to a third party API blocking access to some zone files including .com. As a result, the zone data for May 28 could not be processed and surfaced into the reports. We apologise for any inconvenience this may cause and appreciate your understanding.