BrandShelter incident

Monitoring reports missing data on 28th May

Resolved on May 28, 2026.

resolved May 29, 2026, 10:49 AM UTC

If you subscribe to Daily or Weekly Monitoring Reports, some data for May 28 will be missing. Future reports will include the recovered data. We experienced an unstable connection to a third party API blocking access to some zone files including .com. As a result, the zone data for May 28 could not be processed and surfaced into the reports. We apologise for any inconvenience this may cause and appreciate your understanding.

Started
May 28, 2026, 10:30 PM UTC
Resolved
May 28, 2026, 10:30 PM UTC
Duration
–
Detected by Pingoru
May 28, 2026, 10:30 PM UTC

Update timeline

  1. resolved May 29, 2026, 10:49 AM UTC

    If you subscribe to Daily or Weekly Monitoring Reports, some data for May 28 will be missing. Future reports will include the recovered data. We experienced an unstable connection to a third party API blocking access to some zone files including .com. As a result, the zone data for May 28 could not be processed and surfaced into the reports. We apologise for any inconvenience this may cause and appreciate your understanding.

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