BrandShelter incident

Reachability issues to ns1/ns3

Resolved after 4 hours 58 minutes, affecting Standard nameserver set, on December 23, 2023.

identified Dec 23, 2023, 04:34 AM UTC

The two datacenters where the servers are located are having operations issues that is causing impact on ns1 and ns3

Started
Dec 23, 2023, 04:25 AM UTC
Resolved
Dec 23, 2023, 09:24 AM UTC
Duration
4h 58m
Detected by Pingoru
Dec 23, 2023, 04:25 AM UTC

Affected components

Standard nameserver set

Update timeline

  1. investigating Dec 23, 2023, 04:25 AM UTC

    We are seeing reachability issues to two name servers. ns1/ns3 , if the domain is on anycast or setup using all 5 dns server there should be no impact

  2. identified Dec 23, 2023, 04:34 AM UTC

    The two datacenters where the servers are located are having operations issues that is causing impact on ns1 and ns3

  3. resolved Dec 23, 2023, 09:24 AM UTC

    the incident have been resolved , root cause to follow after vendor report

Your product runs on more than BrandShelter

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →