Braintrust experienced a minor incident on September 9, 2026 affecting API, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 09, 2026, 09:30 PM UTC
Status: Investigating We're investigating slow or failed data loading affecting some customers on our US-hosted service. Affected pages may load slowly, hang, or show errors. Affected components Centrally-Hosted Data Plane (US) (Partial outage)
- monitoring Sep 09, 2026, 09:34 PM UTC
Status: Monitoring We've applied a mitigation for the data-loading issue affecting our US-hosted service and are monitoring performance. We'll share another update once we've confirmed stability. Affected components Centrally-Hosted Data Plane (US) (Partial outage)
- resolved Sep 09, 2026, 10:10 PM UTC
Status: Resolved The issue causing slow or failed data loading in our US-hosted service has been resolved. We're sorry for the disruption. Affected components Centrally-Hosted Data Plane (US) (Operational)