testing
Affected: iOS Apps
Timeline · 2 updates
- investigating May 18, 2026, 01:01 PM UTC
this is a test
- resolved May 18, 2026, 01:02 PM UTC
test complete
BrainPOP Outage History
BrainPOP is up right nowBrainPOP had 5 outages in the last 2 years totaling 13h 31m of downtime — averaging 0.2 incidents per month.
There were 5 BrainPOP outages since October 20, 2025 totaling 13h 31m of downtime. Each is summarised below — incident details, duration, and resolution information.
Site Performance Degradation and Intermittent Unavailability
Affected: BrainPOPBrainPOP Jr.BrainPOP ELLBrainPOP ScienceBrainPOP EspañolBrainPOP FrançaisiOS Apps
Timeline · 3 updates
- investigating May 12, 2026, 03:56 PM UTC
We are investigating an issue causing the site to be slow and intermittently unavailable. This issue recurred following a brief period of recovery earlier today. Our team is actively working toward a full resolution. We will provide updates as the situation develops. We apologize for the inconvenience.
- investigating May 12, 2026, 06:11 PM UTC
We are continuing to investigate this issue.
- resolved May 12, 2026, 06:14 PM UTC
We have identified the root cause of this issue. A fix has been implemented and the site is operating normally. We are continuing to monitor to confirm full stability. We will follow up with a full incident report. We apologize for the disruption.
Content and Activity Loading Degradation
Affected: BrainPOPBrainPOP Jr.BrainPOP ELLBrainPOP ScienceBrainPOP EspañolBrainPOP FrançaisiOS Apps
Timeline · 3 updates
- investigating May 12, 2026, 02:12 PM UTC
We are currently investigating an issue that may be affecting some users. During this time, you may experience: - Errors or timeouts when loading content - Activity or progress not saving - Pages that are slow to load or unresponsive We are actively working to resolve this and will provide an update shortly. Thank you for your patience.
- investigating May 12, 2026, 02:50 PM UTC
We are continuing to investigate this issue.
- resolved May 12, 2026, 03:04 PM UTC
BrainPOP is back online and operating normally. The issue affecting site availability has been resolved. We are continuing to monitor and will follow up with a full incident report. We apologize for the disruption.
Service Degradation – Intermittent Availability Issues
Affected: BrainPOP
Timeline · 3 updates
- investigating Apr 15, 2026, 05:51 PM UTC
We’re currently experiencing intermittent performance issues across all sites. Some pages may load slowly or may not load at all. Our team is actively working to resolve this as quickly as possible. We’ll share updates here as soon as we have more information.
- investigating Apr 15, 2026, 06:09 PM UTC
We are continuing to investigate this issue.
- resolved Apr 15, 2026, 06:10 PM UTC
The issue has now been resolved. We’ve verified that the site is functioning normally and performance has returned to expected levels. Thank you for your patience while we worked through this.
Partial Service Disruption – AWS Infrastructure Issue
Affected: BrainPOPBrainPOP Jr.BrainPOP ELLBrainPOP ScienceBrainPOP EspañolBrainPOP FrançaisiOS Apps
Timeline · 6 updates
- investigating Oct 20, 2025, 01:44 PM UTC
We are currently experiencing service issues due to an outage at Amazon Web Services (AWS), which is impacting many cloud-hosted websites and services. AWS has reported increased error rates and latencies across multiple services. Because BrainPOP is hosted via AWS infrastructure, this outage is affecting our connection, causing slower load times and intermittent accessibility. While the AWS issue is ongoing you may experience: - Slower than normal page loads - Intermittent outages or temporarily unreachable features We’re closely monitoring the situation and working to restore full performance as quickly as possible. For real-time updates on the AWS service status, please check: https://health.aws.amazon.com/health/status Thank you for your patience and understanding. We’ll post another update once the situation is fully resolved.
- identified Oct 20, 2025, 01:44 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 20, 2025, 07:36 PM UTC
As AWS continues to resolve their ongoing infrastructure issues, BrainPOP site performance has improved. Many users can now access and use the site normally, though some may still experience occasional slowness or brief interruptions. We are actively monitoring the situation and will provide additional updates as needed.
- monitoring Oct 20, 2025, 08:02 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 08:03 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 20, 2025, 11:45 PM UTC
As of 5:15 PM EST, BrainPOP website performance has returned to normal. All systems are operational, and users should now be able to log in and navigate the site without issues. The earlier slowdown and intermittent outages were caused by a widespread AWS infrastructure issue, which has now been resolved. We’ll continue to monitor performance closely, but no further impact is expected at this time. Thank you for your patience while we worked through this incident.