brainCloud incident

Upgrading brainCloud to 4.14... we're seeing some errors in shutting down room/relay server sessions - investigating...

Resolved after 2 hours 51 minutes, affecting API Servers and Design Portal and 1 more, on March 28, 2023.

investigating Mar 28, 2023, 02:44 PM UTC

We are currently investigating this issue...

Started
Mar 28, 2023, 02:44 PM UTC
Resolved
Mar 28, 2023, 05:35 PM UTC
Duration
2h 51m
Detected by Pingoru
Mar 28, 2023, 02:44 PM UTC

Affected components

API ServersDesign PortalRTT ServicesPush NotificationsLobby ServicesHosting ServicesDataStream Services

Update timeline

  1. investigating Mar 28, 2023, 02:44 PM UTC

    We are currently investigating this issue...

  2. resolved Mar 28, 2023, 05:35 PM UTC

    This issue has been resolved (and 4.14 upgrade complete).

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