Box incident

[Major] Issues with Multiple Box Services

Major Resolved View vendor source →

Box experienced a major incident on October 1, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 10:33 PM UTC
Resolved
Oct 01, 2025, 07:00 PM UTC
Duration
—
Detected by Pingoru
Oct 01, 2025, 10:33 PM UTC

Update timeline

  1. resolved Oct 01, 2025, 10:33 PM UTC

    From approximately 2:25 PM to 03:01 PM US Pacific time, we observed an issue impacting Box Preview and Shared Links. Our systems automatically detected and corrected the underlying issue. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.