Box experienced a major incident on June 11, 2026 affecting Login/SSO and Authentication (OAuth 2.0 / JWT) and 1 more component, lasting 1h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 11, 2026, 12:34 AM UTC
Our team is investigating an issue with Box API authentication and has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
- monitoring Jun 11, 2026, 01:41 AM UTC
Our team has taken steps to remediate this issue and is seeing improvement. We are continuing to monitor for any additional impact.
- resolved Jun 11, 2026, 02:01 AM UTC
After further monitoring, this incident is now considered resolved. The affected services have been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.