Boulevard experienced a minor incident on May 24, 2025 affecting Dashboard, lasting 2d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 24, 2025, 05:10 PM UTC
We are currently investigating an issue affecting gratuity payments on zero-dollar transactions. In some cases, the gratuity may not be properly captured. We will provide an update shortly.
- monitoring May 24, 2025, 06:50 PM UTC
We have deployed a fix to resolve the issue that was previously affecting gratuity payments on zero-dollar transactions. Gratuities should now be working properly in all cases, but we are monitoring to ensure the issue is fully resolved.
- resolved May 27, 2025, 04:05 PM UTC
We believe the fix has resolved the issue affecting gratuity payments on zero-dollar transactions, and no further issues have been reported. We apologize for any inconvenience.