Boulevard experienced a minor incident on July 2, 2025 affecting Dashboard, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 02, 2025, 07:58 PM UTC
Our banking partner is currently experiencing an issue that is prohibiting customers from uploading evidence to disputes. We are in active communication with them regarding a fix and will update with more information as soon as possible.
- monitoring Jul 03, 2025, 06:33 PM UTC
Our banking partner has made an update and we are now seeing evidence uploading correctly. We will continue monitoring this situation and update once we are confident this issue is fully resolved.
- resolved Jul 03, 2025, 08:24 PM UTC
Our banking partner has successfully resolved the technical issue with evidence uploading. You can now upload evidence without encountering errors. We appreciate your patience during this time.