Boulevard experienced a minor incident on July 11, 2025 affecting Dashboard and Duo App, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
DashboardDuo App
Update timeline
- identified Jul 11, 2025, 05:36 PM UTC
We are currently unable to verify Offset eligibility for some cards due to a third party provider outage. Some cards may not have Offset applied, even if eligible. We are currently awaiting an update from the third party and will provide further updates as soon as they are available.
- resolved Jul 11, 2025, 05:53 PM UTC
The third party provider has resolved their issue and Offset should now be functioning properly for all transactions. We apologize for any inconvenience.