Boulevard experienced a notice incident on September 13, 2024, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 13, 2024, 07:45 PM UTC
We are currently investigating an issue where some customers are experiencing a blank white screen on the Duo App. We will provide an update shortly.
- identified Sep 13, 2024, 08:46 PM UTC
We have identified the issue causing the Duo App to display a white screen and are currently working on deploying a fix. We will provide an update shortly.
- resolved Sep 13, 2024, 08:50 PM UTC
We have deployed a fix and believe this issue should now be resolved. The Duo App should now be fully functional. We apologize for any inconvenience.