Boulevard incident

Delays with Automated Campaigns

Notice Resolved View vendor source →

Boulevard experienced a notice incident on October 1, 2024 affecting Dashboard, lasting 22h 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2024, 05:41 PM UTC
Resolved
Oct 02, 2024, 03:43 PM UTC
Duration
22h 1m
Detected by Pingoru
Oct 01, 2024, 05:41 PM UTC

Affected components

Dashboard

Update timeline

  1. identified Oct 01, 2024, 05:41 PM UTC

    We are aware of some delays with the Automated Campaigns feature that may affect some customers. Queries may take longer than usual due to a third-party incident.

  2. monitoring Oct 01, 2024, 06:18 PM UTC

    Automated Campaigns are loading successfully but with degraded load times (~15s) due to the third-party incident. We will continue to monitor and provide updates.

  3. monitoring Oct 01, 2024, 11:26 PM UTC

    The Automated Campaigns are functioning normally. We apologize for any inconvenience and will continue to monitor.

  4. resolved Oct 02, 2024, 03:43 PM UTC

    The incident with our third party has been resolved.