Boulevard incident

Failed SMS Notifications

Minor Resolved View vendor source →

Boulevard experienced a minor incident on January 17, 2025 affecting Dashboard, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2025, 06:14 PM UTC
Resolved
Jan 17, 2025, 06:19 PM UTC
Duration
5m
Detected by Pingoru
Jan 17, 2025, 06:14 PM UTC

Affected components

Dashboard

Update timeline

  1. identified Jan 17, 2025, 06:14 PM UTC

    We have identified an issue where SMS notifications containing shortened URLs are not being sent. The issue is due to a third party service disruption. We are currently working to resolve the issue and will provide an update as soon as possible.

  2. resolved Jan 17, 2025, 06:19 PM UTC

    The third party service is now operating properly. All SMS notifications should now be sending properly. Any notifications affected will be re-queued and sent with no action required.