Boulevard experienced a notice incident on January 23, 2025 affecting Dashboard, lasting 23h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard
Update timeline
- investigating Jan 23, 2025, 08:15 PM UTC
Some customers are currently experiencing issues with payment processing and closing orders. We are currently investigating and will provide an update shortly. We apologize for any interruptions this may cause.
- investigating Jan 23, 2025, 09:19 PM UTC
We are continuing to investigate this issue.
- monitoring Jan 23, 2025, 09:51 PM UTC
We have identified the issue and are working on a solution.
- monitoring Jan 23, 2025, 09:51 PM UTC
We have identified the issue and put a solution into place. We are continuing to monitor. Customers can attempt to re-run transactions.
- resolved Jan 24, 2025, 09:21 PM UTC
This incident has been resolved.