Boulevard incident

Third-party service for help chat isn't loading

Notice Resolved View vendor source →

Boulevard experienced a notice incident on April 24, 2025, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2025, 08:13 PM UTC
Resolved
Apr 24, 2025, 08:20 PM UTC
Duration
6m
Detected by Pingoru
Apr 24, 2025, 08:13 PM UTC

Update timeline

  1. investigating Apr 24, 2025, 08:13 PM UTC

    We are currently experiencing a service interruption due to an issue with a third-party service. Due to this issue our support functions including chat, email, and automated support are unavailable. We have contacted them and will provide an update as soon as possible.

  2. resolved Apr 24, 2025, 08:20 PM UTC

    The service outage from a third-party service has been resolved, and we are now operating normally. We apologize for any inconvenience.