Boulevard incident

Subscription Processing Error

Notice Resolved View vendor source →

Boulevard experienced a notice incident on February 4, 2025 affecting Dashboard, lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2025, 03:15 PM UTC
Resolved
Feb 04, 2025, 06:06 PM UTC
Duration
2h 50m
Detected by Pingoru
Feb 04, 2025, 03:15 PM UTC

Affected components

Dashboard

Update timeline

  1. identified Feb 04, 2025, 03:15 PM UTC

    Due to a system error, some subscription payments were mistakenly marked as declined, but no charges were actually made. No action is needed from customers at this time. We will continue to update shortly.

  2. resolved Feb 04, 2025, 06:06 PM UTC

    This incident has been resolved.