Boulevard incident

Third-party service for help chat isn't loading

Notice Resolved View vendor source →

Boulevard experienced a notice incident on February 24, 2025, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2025, 05:06 PM UTC
Resolved
Feb 24, 2025, 05:25 PM UTC
Duration
19m
Detected by Pingoru
Feb 24, 2025, 05:06 PM UTC

Update timeline

  1. investigating Feb 24, 2025, 05:06 PM UTC

    We are currently experiencing a service interruption due to an issue with a third-party service. Due to this issue our support functions including chat, email, and automated support are unavailable. We have contacted them and will provide an update as soon as possible.

  2. monitoring Feb 24, 2025, 05:10 PM UTC

    The service outage from a third-party service has been resolved, but we will monitor it to ensure there will be no further issues. We apologize for any inconvenience.

  3. resolved Feb 24, 2025, 05:25 PM UTC

    The service outage from a third-party service has been resolved, and we are now operating normally. We apologize for any inconvenience.