Boulevard incident

Payment Processing Disruption

Notice Resolved View vendor source →

Boulevard experienced a notice incident on March 5, 2025 affecting Dashboard, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2025, 03:43 PM UTC
Resolved
Mar 05, 2025, 04:04 PM UTC
Duration
20m
Detected by Pingoru
Mar 05, 2025, 03:43 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Mar 05, 2025, 03:43 PM UTC

    Some customers are currently experiencing issues with payment processing and closing orders. We are currently investigating and will provide an update shortly. We apologize for any interruptions this may cause.

  2. identified Mar 05, 2025, 03:49 PM UTC

    We have identified the issue and are working on a solution.

  3. monitoring Mar 05, 2025, 03:56 PM UTC

    We have identified the issue and put a solution into place. We are continuing to monitor. Customers can attempt to re-run transactions.

  4. resolved Mar 05, 2025, 04:04 PM UTC

    This incident has been resolved.