Boulevard incident
An issue with a third-party service with some emails being marked as spam
Boulevard experienced a notice incident on March 24, 2025 affecting Dashboard and Professional App and 1 more component, lasting 5h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 24, 2025, 10:09 PM UTC
We are currently experiencing a service interruption due to an issue with a third-party service with some emails being marked as spam for Gmail users. They are currently working with Google to resolve them. We apologize for any disruption and will provide an update soon.
- monitoring Mar 24, 2025, 11:30 PM UTC
The third-party service confirmed that a fix had been deployed to address Gmail recipient emails being sent to spam. They are actively monitoring the progress, and additional updates will be provided once they fully resolve the issue.
- resolved Mar 25, 2025, 03:21 AM UTC
The third-party service confirmed that the issue has been resolved.