Booxi experienced a major incident on March 6, 2026 affecting Booxi North America, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Mar 06, 2026, 08:20 PM UTC
Dear clients, We are writing to inform you of a brief service disruption that occurred today involving our booking widgets and online services. The incident occurred between 3:00 PM and 3:20 PM EST. Here are the details: Type: Major anomaly Booking Widget: It was not possible to create bookings via the booking widget for 8 minutes (until 3:08 PM). Booxi Website & Help Center: These services were unavailable for approximately 20 minutes (until 3:20 PM). Resolution: The issue has been fully resolved. Our technical team identified the root cause and implemented a fix, returning all services to normal operations as of 3:20 PM. We understand the impact this brief interruption may have had on your operations and sincerely apologize for the inconvenience. We are committed to ensuring the ongoing stability of our platform and will take additional measures to prevent similar incidents in the future. Thank you for your patience and continued trust. Sincerely, The Booxi Team