Boostlingo incident
Investigating slow loading and failures with calls connecting on our US server.
Ongoing since 05:41 PM UTC, affecting Boostlingo SMS and Boostllingo Voice IVR and 1 more.
Our team identified the underlying issue that led to downstream issues with call connections and platform performance. We have taken action to mitigate the issue and observed errors decreasing and platform stability increasing. Our team is continuing to investigate to better understand the full root cause and ensure that the action taken was correct and full. As soon as we have more information we will share it here.
Affected components
Update timeline
- investigating Oct 29, 2026, 05:41 PM UTC
Our monitoring systems have identified a potential issue related to call connectivity and platform performance across our US Server. Our development team has been notified and are working on identifying the issue. We will follow up with additional information here as soon as we have it. Please subscribe to ensure you receive updates as soon as they are available.
- identified Oct 29, 2026, 05:56 PM UTC
Our team identified the underlying issue that led to downstream issues with call connections and platform performance. We have taken action to mitigate the issue and observed errors decreasing and platform stability increasing. Our team is continuing to investigate to better understand the full root cause and ensure that the action taken was correct and full. As soon as we have more information we will share it here.
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