Bonsai Elasticsearch experienced a notice incident on October 20, 2025 affecting Bonsai Dashboard, lasting 7h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 20, 2025, 02:39 PM UTC
AWS us-east-1 is having EC2, network & control plane issues that have affected the Bonsai Dashboard. As far as we are able to evaluate, all Bonsai search services are still operating without interruption given our multi-AZ redundancy.
- identified Oct 20, 2025, 02:39 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 20, 2025, 02:40 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 20, 2025, 02:46 PM UTC
We have mitigated the availability of the Bonsai Dashboard and will continue monitoring the situation.
- monitoring Oct 20, 2025, 05:05 PM UTC
We are experiencing delays in single-tenant cluster provisioning & deprovisioning while AWS is having issues today. We expect this to resolve within a few hours.
- monitoring Oct 20, 2025, 05:58 PM UTC
Immediate impacts to Bonsai’s service have been mitigated and all services are functioning normally. We will continue to monitor the progress of the upstream outage at AWS which may affect newly provisioned clusters in the us-east-1 region.
- resolved Oct 20, 2025, 10:06 PM UTC
We are considering this incident resolved. Please write [email protected] if you see any lingering issues.