Resolved after 8 hours 26 minutes, affecting Facebook and Instagram and 1 more, on July 2, 2026.
This incident is resolved. Text API response times are back to normal. Thank you for your patience.
Affected components
Update timeline
- investigating Jul 02, 2026, 12:45 PM UTC
We are investigating elevated response times on the Text API since 14:45 GMT+2. Text moderation requests may take longer than usual to complete, and some client-side timeouts may occur. Other components are unaffected.
- identified Jul 02, 2026, 04:32 PM UTC
We have identified the cause of the elevated response times on the Text API and are applying a fix. Text moderation requests may continue to experience delays or occasional timeouts during this time. Next update once the fix is confirmed.
- monitoring Jul 02, 2026, 05:06 PM UTC
A fix has been applied and Text API response times are recovering. We are monitoring performance closely to confirm full recovery. Next update by 23:00 GMT+2.
- resolved Jul 02, 2026, 09:11 PM UTC
This incident is resolved. Text API response times are back to normal. Thank you for your patience.
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