Bodyguard incident

Username Analyze API outage

Resolved after 1 hour 13 minutes, affecting Username Analysis API, on August 21, 2026.

resolved Aug 21, 2026, 03:00 PM UTC

The Analyze username API is operating normally and error rates have remained stable.

Started
Aug 21, 2026, 01:47 PM UTC
Resolved
Aug 21, 2026, 03:00 PM UTC
Duration
1h 13m
Detected by Pingoru
Aug 21, 2026, 01:47 PM UTC

Affected components

Username Analysis API

Update timeline

  1. investigating Aug 21, 2026, 01:47 PM UTC

    The Username API is currently returning errors for requests. We are investigating an unexpected model configuration.

  2. monitoring Aug 21, 2026, 02:47 PM UTC

    We adjusted the username analysis configuration and restored model capacity. Error rates have recovered, and we are monitoring the service.

  3. resolved Aug 21, 2026, 03:00 PM UTC

    The Analyze username API is operating normally and error rates have remained stable.

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