Bodyguard incident

High error rates on Image Analyze API

Resolved after 1 hour 52 minutes, affecting Image Analysis API and Username Analysis API and 1 more, on August 20, 2026.

monitoring Aug 20, 2026, 05:15 PM UTC

We corrected the GPU capacity configuration for Image Analysis. Error rates are returning to normal, and we are monitoring the service.

Started
Aug 20, 2026, 03:38 PM UTC
Resolved
Aug 20, 2026, 05:30 PM UTC
Duration
1h 52m
Detected by Pingoru
Aug 20, 2026, 03:38 PM UTC

Affected components

Image Analysis APIUsername Analysis APIText Analysis API

Update timeline

  1. investigating Aug 20, 2026, 03:38 PM UTC

    Image Analysis is experiencing elevated errors, affecting the /analyze/v1/image endpoint. We are investigating an issue with image-processing capacity.

  2. identified Aug 20, 2026, 04:18 PM UTC

    A misconfiguration is routing the traffic wrongly. GPUs usage are increasing

  3. monitoring Aug 20, 2026, 05:15 PM UTC

    We corrected the GPU capacity configuration for Image Analysis. Error rates are returning to normal, and we are monitoring the service.

  4. resolved Aug 20, 2026, 05:30 PM UTC

    Image Analysis is operating normally and handling traffic as expected.

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