Hibob incident

We’ve identified an issue with our Sandbox environment

Critical Resolved View vendor source →

Hibob experienced a critical incident on September 18, 2025 affecting Sandbox, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2025, 08:59 AM UTC
Resolved
Sep 18, 2025, 10:30 AM UTC
Duration
1h 30m
Detected by Pingoru
Sep 18, 2025, 08:59 AM UTC

Affected components

Sandbox

Update timeline

  1. investigating Sep 18, 2025, 12:15 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 18, 2025, 12:16 PM UTC

    The Sandbox environment became unavailable due to an internal service issue that blocked incoming connections. The issue has been resolved and the Sandbox is now fully operational. We apologize for the disruption and thank you for your patience.